The purpose of this personal data protection policy is to provide transparent and understandable information on the processing of personal data that is carried out when you use the site. https://www.jvmalin.fr ou www.services.jvmalin.fr.
This policy only applies to the processing of personal data within the framework of the implementation of the JVMalin Site and does not cover the processing implemented by the Region via other processing systems or those implemented by other websites to which you may be referred during your navigation on the site.
Policy Summary
This policy informs you more specifically about the following points:
- Who is the data controller, what are their commitments and how can I contact them? The Centre-Val de Loire region is the data controller for the processing of personal data collected via the site. You can contact us at any time if you have any questions and/or contact the Data Protection Officer for any questions regarding the processing of your personal data;read more]
- When is personal data collected and what is this personal data? The personal data processed by the Region within the framework of the site results from the communication of this information by the Internet user when creating his account and using the various services offered on the site. They also come from the use of the Site by the Internet user;read more]
- Why and on what legal basis is personal data collected? We only collect the personal data we need to manage your user account, offer you itineraries tailored to your needs, respond to your requests, and allow you to integrate the JV Malin route planner on your own site. Depending on their nature, cThese treatments may be necessary for the pursuit of our public service mission, fall within our legitimate interest or be based on your consent;read more]
- How long is personal data kept? We keep your data for the period necessary to carry out the processing for which it was collected or, where applicable, for the period established by law or for evidentiary purposes. In any event, youYou reprise the theme of the You can delete your account at any time by clicking on the button integrated into the “My Information” page; [read more]
- Who are the recipients of personal data and in what cases are there transfers outside the European Union? We only share your data with authorized services within the Region and with service providers who need to know it in the context of our activities or with third parties authorized by law. We store your data in France, no transfer being made outside the European Union without you being specifically informed in advance and appropriate safeguards being put in place;[learn more]
- How is the security of your personal data ensured? We ensure that we implement appropriate security measures to ensure a high level of protection for your personal data;read more]
- What other rights do data subjects have? You can access your data, rectify it if it is inaccurate and obtain its deletion. Depending on the case, you can also request the limitation of its processing or request its transfer to another data controller in an open and reusable format. In the event of an unsatisfactory response, you can file a complaint with the CNIL;read more]
- Why do we use cookies (trackers) and how can you control their storage on your device? We use cookies for statistical and traffic measurement purposes (excluding any use for commercial or advertising purposes), to help us analyze site usage and improve it. Manage my cookie preferences [AE3] [AE4] ; [read more]
- How will you be informed of changes to this policy? We will inform you by any means in the event of any modification to this policy.read more]
Personal data protection policy of the Centre-Val de Loire region (full text)
1 – Who is the data controller, what are their commitments and how can I contact them?
The Centre-Val de Loire Region, whose head office is located at 9 Rue Lentin in Orléans, is responsible for processing personal data implemented within the framework of the JVMalin website and applications.
The Region places great importance on the protection of your personal data during its collection and use during your visit to our Site.
We are committed to ensuring that this personal data is collected and processed in compliance with regulations on the protection of personal data, and in particular the European Data Protection Regulation and the French Data Protection Act.
For any questions relating to the processing of your personal data, this policy or to exercise your rights, you can contact the Region's Data Protection Officer:
o By email to the following address: contact.rgpd@centrevaldeloire
o By post to the following address: Data Protection Officer, Centre Val de Loire Region – 9 rue Saint-Pierre-Lentin – CS 94117 – 45041 Orléans Cedex 1
2 – When is personal data collected and what is this personal data?
In addition to calculating routes, broadcasting traffic conditions in real time and publishing articles and news on the Region's mobility services, the purposes of the site include contacting Internet users, accessing your customer account or storing your route preferences and favorite addresses.
If you wish to interact with us, we may therefore be required to collect certain personal data about you in order to best respond to your requests.
Among this personal data, some is provided to us directly by you and others are collected automatically, without any action on your part.
Information collected directly from you
We collect information that you provide to us directly when you use our site. This is particularly the case when:
- You create your user account
- You fill out a contact form
- You use the “Favorites” and “Route Preferences” functions
- You are requesting co-branding (route calculation integrator on third-party sites)
The categories of information we collect for these purposes are:
· Identification and contact information (such as your first and last name, email address, postal address, telephone number, photo if applicable)
· Information about your favorite addresses and favorite routes
· The information contained in the contact form that you send to us
· The information provided when you wish to integrate the JV Malin calculator on your site: email and domain name
The mandatory or optional nature of the provision of this personal data in order to benefit from these services is specified on the site, application or form concerned.
The data collected is confidential (except for personal data that you choose to make publicly available online).
Information collected automatically
· Connection data: we collect information about the terminal you use to connect, as well as your use of the Site (such as connection logs, operating system, browser type, IP address, technical logs, and the link that allowed you to access our Site).
· Information about your browsing: We use website analysis cookies for statistical and traffic measurement purposes, to help us analyze the use of the Site and improve it. For more details on cookies, how they work, and your ability to enable or disable them, please refer to our section below dedicated to cookies.
· Geolocation data (when you use the smartphone application and have previously consented to it): we collect geolocation data when you use the JV Malin application in order to offer you the routes best suited to your situation in real time.
3 – Why and on what legal bases is personal data collected?
We use all or part of the data collected to achieve one or more of the processing purposes detailed in the table below:
|
Purpose |
Legal basis |
|
Creation and management of user accounts |
Public service mission of the Region |
|
Managing contact requests |
Public service mission of the Region |
|
Managing favorites and route preferences |
Public service mission of the Region |
|
Integration of the JV Malin calculator on third-party sites (cobranding) |
Public service mission of the Region |
|
Cookie Preference Management |
Consent of the person |
|
Geolocation |
Consent of the person |
|
Security and operation of the site |
Legitimate interest of the Region to provide a secure solution |
|
Production of statistics (measurement and knowledge of the audiences of our online content) |
Legitimate interest of the Region to know the use and attendance of the Site |
4 – How long is personal data kept?
Generally speaking, your personal data is kept for the duration of your relationship with us, plus a period of three years following the end of our relationship, then is archived in order to meet our legal obligations or for evidentiary purposes or is anonymized for study and statistical purposes.
However, we retain certain data after deletion of your account when such retention is required by law, or when such retention is necessary to allow us to manage disputes and litigation.
The table below shows you the retention periods depending on the type of data collected:
|
Subject |
Data category |
Retention period before deletion |
|
User account |
Identification and contact details + Photo |
3 years after last login (unless manually deleted by the account holder) |
|
Contact forms |
Identification and contact details + Content of the request |
1 month after the application is closed |
|
Favorites and route preferences |
Identification and contact data + Favorite addresses + Favorite routes |
3 years after last login (unless manually deleted by the account holder) |
|
Requests for integration of the smart JV calculator into third-party sites |
Email and site title |
The information is kept as long as the integration link is active (to be able to contact third parties in the event of changes to the script) |
|
Security and operation of the Site |
Identification data, connection data, tracers |
11 months |
|
Cookie Preference Management |
Cookie Consent Choices |
13 months |
|
Production of statistics relating to the use and traffic of our Site (anonymized) |
Navigation data |
25 months |
5 – Who are the recipients of personal data and in what cases are there transfers outside the European Union?
The Region is required to share certain personal data with internal and external recipients, always within the strict limits of what is necessary for them to carry out their functions:
Within the Region, your data will be transmitted to our various authorized departments, in particular the Transport and Sustainable Mobility Department and the Communications Department, in order to best process your requests.
Your personal data will also be accessible to our subcontractor responsible for implementing the site and integrating the JV smart calculator into third-party sites.
Finally, the Region may be required to communicate your data to third parties when such communication is required by law, if a regulatory provision or a judicial decision imposes it, or if this communication is necessary to ensure the protection and defense of its rights.
Furthermore, the Region uses service providers who host its data within the European Union but who may be subject to foreign legislation, including Microsoft. To learn more about Microsoft's data protection practices, you can consult the following link: https://privacy.microsoft.com/fr-fr/privacystatement
6 – How is the security of personal data ensured?
Your personal data is protected by technical and organizational measures in compliance with French and European legal and regulatory requirements, ensuring their security and confidentiality.
The Region ensures, under the terms of written commitments, that its service providers provide guarantees and implement sufficient security measures to ensure the protection of personal data whose processing is entrusted to them, in accordance with the requirements of the Regulations on the protection of personal data.
7 – What rights do the persons concerned have?
If you have created an account, you can delete it at any time by clicking the button integrated into the “My Information” page.
Furthermore, in accordance with the Regulations in force, you have the right to access and rectify your personal data as well as the right to request its deletion (right to be forgotten).
You also have the right to object to the processing of your data and to obtain its limitation or portability to the extent applicable, subject to compelling legitimate reasons that the Region may justify for retaining your data.
Finally, you have the right to withdraw your consent to future processing of your personal data at any time when such processing is based on the legal basis of consent.
These rights can be exercised directly by sending an email to the following address: contact.rgpd@centrevaldeloire
You may be asked for proof of identity.
You also have the right to contact the National Commission for Information Technology and Civil Liberties (CNIL), 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07, Tel: 01 53 73 22 22, with any complaint relating to the way in which the Region collects and processes your data.
8 – Why do we use cookies (tracers) and how can you control their storage on your device?
A “cookie” is a connection witness which designates a text file that may be saved in a dedicated space on the hard drive of your terminal (computer, tablet, smartphone, etc.) when you consult the Site.
When you visit the Site, information relating to your browsing is recorded in "cookie" files installed on your device. These cookies allow us to memorize your login information and provide you with a secure connection. These are technical cookies which are necessary for the proper functioning of the site and do not require your consent.
Furthermore, we also use cookies to develop statistics on Site traffic and optimize its operation. To do this, the Region uses the Matomo tool, whose audience measurement cookies are exempt from collecting consent, because they meet the requirements set by the CNIL.
You nevertheless have the right to object (opt-out) if you wish your browsing data to be completely excluded from our audience measurement.
☐ I object to the collection of my information relating to audience measurement [make the box uncheckable]
9 – How will you be informed of changes to this policy?
The Region may modify this policy at any time. We will ensure that you are informed of these modifications either by a special notice on our Site or by a personalized warning.
Date of last update: 11/03/2025
